Users see the following in the the agent's transmitter.log:
07/02/2019 20:32:25.476 EDT-0400 5 TCP/IP Controller Plugin.Transmitter pool thread <Slow:1>.CybTargetHandlerChannelLogHelper.logConnectionAttempt[:75]
- Attempting to open conversation to [email protected]:9485 using plain socket
07/02/2019 20:32:25.486 EDT-0400 1 TCP/IP Controller Plugin.Transmitter pool thread <Slow:1>.CybTargetHandlerChannel.constructConversation[:1198] -
Error connecting to ACE_SCH: cybermation.library.communications.CybConversationConnectBindException: Address already in use
Would that cause the agent to not be able to get an outbound connection?
Is there a way to alter which outbound ports the agent attempts to use?
Depending on the OS, the agent (or any other service) will use the available Ephemeral ports to connect to outgoing connections. If the OS is out of dynamic ports then local processes / services will not be able to make outgoing connections.
Release : Any
Component : CA Workload Automation System Agent
Check OS for port range. Each has it's own defined range.
E.g. This command will show Linux range:
netsh int ipv4 show dynamicport tcp
Protocol tcp Dynamic Port Range
Start Port : 49152
Number of Ports : 16384
Use netstat -an command to see how many ports are being used. If the list is very long and shows lots of TIME_WAIT, then consult System and Network Administrator to investigate this further.