Release : 4.2
Component : Service Operations Insight (SOI) Manager
We are getting this error message when we want to create any SOI report from the Dashboard
Broadcom Jasper Support team has provided a new ca-customMethods-debug_log.jar
Backup the existing ca-customMethods-debug_log.jar
copy the new ca-customMethods-debug_log.jar to \webapps\jasperserver-pro\WEB-INF\lib
Restart Jasper services