xendesktop probe setup and configuration questions
Article ID: 134123
Updated On:
Products
Issue/Introduction
- The xendesktop probe is the probe that we should be using to monitor our xenapp citrix servers and xendesktop instances because we are running version 7.x?
- The probe can be installed (like the vmware probe) on a remote machine and not locally on the citrix xenapp server?
Environment
- Release: 20.4 or later
- Component : UIM - XENDESKTOP
- xendesktop v4.28 or higher
Cause
- Guidance
Resolution
Q: The xendesktop probe is the probe that I should be using to monitor xenapp citrix servers AND xendesktop instances because when we are running Xenapp Servers version 7.x
A: Correct.
If the version of your Citrix XenApp Server is higherthan 7.0, you must use the xendesktop probe for monitoring, not the xenapp probe. For more information, see the techdocs for xendesktop (XenDesktop Monitoring) provided below.
xendesktop Release Notes
Q:The probe can be installed (like the vmware probe or any storage probe) on a remote machine and not just locally on the Citrix xenapp server?
A: Correct.
The probe can be installed locally OR remotely. If you want the probe to remotely access the XenDesktop server, ensure that you have configured WinRM. For more information, see xendesktop Preconfiguration Requirements.
The probe can monitor Citrix XenApp and XenDesktop versions 7.5, 7.6, 7.8, 7.13, 7.15 and 7.17 deployed on Windows 2008R2 and later.
Q. How can I configure the xendesktop probe when the Infrastructure Manager (IM) only opens in Raw configure mode?
A. Use the web-based Admin Console user interface to configure the xendesktop probe, not the Infrastructure Manager (IM).
Start with xendesktop monitoring, make sure all preconfiguration requirements have been met and then move on to xendesktop configuration using the Admin Console.
Additional Information
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