How to make Area field mandatory in Service Point / Service Desk Manager

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

How to make  Area field mandatory in Service Point / Service Desk Manager

Environment

Release : 17.2

Resolution

This is possible through a Data Partition:

New Data Partition: 

Table: Call_req 

Type: Create 

Restriction: category.sym is not null