search cancel

ems probe will not start or stay up and running

book

Article ID: 134121

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When the Primary hub robot is restarted, the ems probe would not recover / stay up and running.

Cause

- ems db corruption, evidenced by 'Date Store Open Failed' message in the log.

Environment

Release: UIM 8.5.1

Component : UIM - EMS

Resolution

ems-10.2.0-HF4T2.zip


Please contact support to obtain the updated ems probe package.