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Other Work tasks incorrectly added under projects in New UX Timesheets

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Article ID: 134013

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

An other work task (Time off) is getting incorrectly added for some users to random projects on their timesheet when they add the task to the New User Experience (UX) timesheets. Sometimes it gets added under a project they are open for time entry for, but other times it does not. 

Environment

Release : 15.4.1

Component : CA PPM SAAS TIME MANAGEMENT

Resolution

Check for any XOG or custom process that may be used that can be causing this. For any custom processes that are found, work with the process developer to update the process.