The Time slicing job is stuck and is not processing any records. In the bg-ca.log the following messages show:
INFO 2019-07-01 07:10:43,438 [Dispatch Time Slicing : [email protected] (tenant=clarity)] niku.blobcrack (clarity:admin:16697021__4E1690D0-628B-4972-9E46-4DB42DB3551F:Time Slicing) ### Processing blobcrack.modifyTeamIncidentCurve_set
INFO 2019-07-01 07:10:43,454 [Dispatch Time Slicing : [email protected] (tenant=clarity)] niku.blobcrack (clarity:admin:16697021__4E1690D0-628B-4972-9E46-4DB42DB3551F:Time Slicing) Resetting all objects to be sliced: (32) blobcrack.setAllTeamsIncidentCurveModified_set to 3
STEPS TO REPRODUCE:
Expected Results: Job to run to completion and slice id: 194 to rollover
Actual Results: Time slice job gets stuck when trying to rollover slice id.
Release : 15.5.1
Component : TIME SLICING
DE44382 & DE49753. During Incident slice rollover, the Time slice job updates all records in 'INCIDENT_SLICE_STATUS' column of the Prteam table in one statement block instead of doing so incrementally and therefore results in severe performance issues when there is a huge amount of records in the Prteam table.
Resolved in 15.6 and 15.8
Workaround: