VKG0170D No Records Exist OR No Match On Filter Criteria

Products

• Vantage Storage Resource Manager

Issue/Introduction

Why might I be getting this message? 

We have an INCLEXCL member but do not have DTCINTVL specified. As I understand it, this defaults to 9999, meaning DTOC data is collected only when explicitely commanded. I suspect we should set this to some useful value.

Is there anything else I should be looking at?

Environment

Release : 14.0

Component : CA Vantage Storage Resource Manager

Resolution

This problem has nothing to do with the DTOC scanner or Vkgparm DTCINTVL.

This problem was caused by Vkgparm POOLSUPP set to (N).

This turns off the volume/pool scanner which means there won't be any volume statistics to filter.

Because the POOL scanner was turned off, it simply did not find any volumes on that system.

The message is not an error. It is simply informational saying that the Object either is empty

and has no records or if a filter was applied to the view itself there were no matches.

How to solve it:

1. Edit the appropriate VKGPARMS member for the LPAR and either...

1a. Specify POOLSUPP (Y), or...

1b. Comment out the POOLSUPP parameter with an asterisk in column one. The default of POOLSUPP is (Y).

2. F SAMS,REFRESH,VKGPARMS

3. F SAMS,ACT,POOLS

Additional Information

The setting of POOLSUPP (N) might be intentional. If this system is part of a PLEX which shares DASD,

it might be that whomever configured Vantage chose a different LPAR as the 'main' or 'primary' LPAR to do all

the SCANs and monitoring, while configuring this system as 'secondary'. LPARs configured as secondary usually

have the scanner engines disabled and only look for RECALL/RESTOREs. If this is the case then you'll need to

find out which LPAR in the PLEX is the primary and use that one for the reporting.