New attributes from Spectrum MIB Tools not seen in OneClick

Products

• CA Spectrum

Issue/Introduction

After compiling and importing a new mib using MIB Tools and mapping the attributes to Spectrum, the new attributes are not available for use in Spectrum OneClick.

Environment

Release : Any Spectrum version

Component : Spectrum MIB Tools and OneClick

Cause

OneClick is not aware of the new attributes.

Resolution

Restart the tomcat service/process on the OneClick system.

Windows:

1. Log into the OneClick system as the user that owns the Spectrum install

2. Launch the Windows Services

3. Find and stop/start the Spectrum Tomcat service

Linux:

1. Log into the OneClick system as the user that owns the Spectrum install

2. cd to the $SPECROOT/tomcat/bin directory and enter "./stopTomcat.sh" to stop and "./startTomcat.sh" to start tomcat