New attributes from Spectrum MIB Tools not seen in OneClick

Products

• CA Spectrum

Issue/Introduction

After compiling and importing a new mib using MIB Tools and mapping the attributes to Spectrum, the new attributes are not available for use in Spectrum OneClick.

Cause

OneClick is not aware of the new attributes.

Environment

Release : Any Spectrum version

Component : Spectrum MIB Tools and OneClick

Resolution

Restart the tomcat service/process on the OneClick system.

Windows:

1. Log into the OneClick system as the user that owns the Spectrum install

2. Launch the Windows Services

3. Find and stop/start the Spectrum Tomcat service

Linux:

1. Log into the OneClick system as the user that owns the Spectrum install

2. cd to the $SPECROOT/tomcat/bin directory and enter "./stopTomcat.sh" to stop and "./startTomcat.sh" to start tomcat