Spectrum Southbound Gateway (SBG) is not creating new EventModel models

Products

• CA Spectrum

Issue/Introduction

Spectrum Southbound Gateway (SBG) is not creating new EventModel models. The (SBG) integration is configured to save one of the trap varbinds to Variable ID Field 1 which is supposed to create a new EventModel in the EventAdmin model if no current EventModel exists for that value. There is no EventModel inside the EventAdmin model for the value on the trap varbind and no new EventModel is created.

Cause

Check the LostFound view of the landscape to see if the EventModel exists there. When a previous EventAdmin model is deleted, the EventModel models that existed inside the EventAdmin model are moved to LostFound. After creating a new EventAdmin model, if a trap comes in for an existing EventModel located in LostFound, a new EventModel model will not be created inside the EventAdmin model.

Environment

Release : Any Spectrum version

Component : Spectrum Core / SpectroSERVER

Resolution

Do one of the following:

1. Delete the EventModel models inside LostFound

2. Move the EventModel models inside LostFound into the EventAdmin model