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UR (Unified Reporter) stopped working after 9.1.0 upgrade

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Article ID: 133888

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Upgraded to 9.1.0 on the UIM and UMP and UR stopped working.  Getting the following error: 

The requested resource was not found. 
http://domain.com/jasperserver-pro/j_spring_security_check

Environment

Release : 9.1.0

Component : UIM - UNIFIED REPORTER

Resolution

  • Grab UR_not_working_post_9.1_HF.zip from the UIM Hotfix page
  • Remotely connect to the UMP machine
  • Stop the Robot Watcher Service
  • Make a backup copy of the following files and directories in ../Nimsoft/probes/service/wasp/webapps/jasperserver-pro
  • Edit ../Nimsoft/probes/service/wasp/webapps/jasperserver-pro/WEB-INF/applicationContext-virtual-data-source.xml
  • Change line 17 from <ref local="engineService"/> to <ref bean="engineService"/>
  • Go to ../Nimsoft/probes/service/wasp/webapps/jasperserver-pro/WEB-INF/lib folder
  • Remove saxonhe-9.2.1.5.jar and copy in the Saxon-HE-9.6.0-4.jar.
  • Start the Robot Watcher Service
  • Please let me know how it goes.