ETPKI Library Installation on Windows Server Fails

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On
• SITEMINDER

Issue/Introduction

Following an installation of the r12.8.x SSO SDK on a standalone host, you attempt to install the ETPKI libraries.  The setup.exe job completes, however the directories were not created.

EXAMPLE:

setup.exe install caller=01010101 instdir=C:\ETPKI veryverbose

There is no "C:\ETPKI" directory created once the job completes.

Environment

Release : 12.8.x

Component : SITEMINDER -SDK

Cause

If there is a "CAPKI5\InstallDir" registry key present in the registry, the setup.exe will use that path rather than the path defined in the "InstDir=<Path>" switch in the command itself.

EXAMPLE:

Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Shared\CAPKI5\InstallDir

Value: C:\Program Files\CA\SC\CAPKI

Command: setup.exe install caller=01010101 instdir=C:\ETPKI veryverbose

ETPKI will install in "C:\Program Files\CA\SC\CAPKI" rather than "C:\ETPKI" because that is where "InstallDir" registry setting is pointing.

Resolution

The installation should be completing properly.  You can delete the [HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Shared\CAPKI5] registry and then re-run setup.  This will ensure the ETPKI libraries are placed in the directory of your choice.  This may impact other applications.