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UMP is stuck at initializing and default home page is not loading.

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Article ID: 133844

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Major issues with the UMP.

1- UMP is extremely slow when is does populate the default home page.

2- UMP does not complete the loading of the default home page. It is stuck at "initializing" progress bar.


wasp.log shows the follow errors:

Jun 18 10:32:10:504 ERROR [http-bio-80-exec-31639, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/nisapi].[resteasy-servlet]] invoke() Servlet.service() for servlet [resteasy-servlet] in context with path [/nisapi] threw exception

Jun 18 10:32:10:504 ERROR [http-bio-80-exec-31639, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/nisapi].[resteasy-servlet]] org.jboss.resteasy.spi.UnhandledException: java.lang.RuntimeException: java.sql.SQLException: Already closed.

Cause

Connections are not staying open between UMP and primary hub.

Environment

Release:


Component:

Resolution

Restarting the primary hub robot allowed UMP to progress and connect properly.