1. Ensure the SpectroSERVER machine where the device is modeled can resolve the IP address.
If it does not resolve, you can add in the host file as a workaround. (in C:\Windows\System32\drivers\etc\hosts)
2. Ensure the Model Naming Order is properly set on the VNM model, under the SpectroSERVER Control subview. Name Service is on the top, for DNS.
./update action=0x1011f mh=<model handle>