Class available in CMDB but not APM/ITAM

Products

• CA IT Asset Manager
• CA IT Asset Manager Asset Portfolio Management

Issue/Introduction

A given asset family's class is showing up in CA CMDB/Service Desk, but not CA APM/ITAM.  The family/class combo was created locally, and we have no issues with other combos except this one.  When I look in the database at tables ca_resource_class and ca_resource_family, everything looks OK, so I'm not sure why the class is not visible via APM UI?

Environment

Release : 14.1 and higher

Component : CA Asset Portfolio Management

Resolution

The given class needs to have "Is ITAM" checked on.