Execution timeout error when use the OpenAPI

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Using the OpenAPI module to extract information we can see this message:

 

<?xml
version='1.0' encoding='UTF-8'?><error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata"><code/><message
xml:lang="en">The request execution time exceeded the limit set by
the execution timeout.</message></error>

 

 

Environment

All supported releases of Performance Management

Cause

The default odata api timeouts may be too low.

Resolution

Change the OpenAPI Parameter timeout:

defaultQueryTimeoutSecs

maxQueryTimeoutSecs

1. Log on to the Data Aggregator host.
2. Locate and edit the following file:

/opt/IMDataAggregator/apache-karaf-<vers>/etc/com.ca.im.odata.beans.ODataLimiters.cfg

Modify the file to set the limits and defaults.

The following example shows the default values for this file.

defaultQueryTimeoutSecs

Defines the standard timeout for all queries. Default: 30

maxQueryTimeoutSecs

Defines the maximum timeout, which can be specified in the URL with the timeout parameter. Default: 120

1. Try increasing the values by 30 seconds at a time, but consider the load on the DA.
2. Save the changes.

The new values apply when you load or reload QueryBuilder in the browser.

 

Additional Information

Configure OpenAPI Defaults and Limits (broadcom.com)