Error CMN-0010: Invalid number entered. Enter a valid number.

Products

• Clarity PPM On Premise

Issue/Introduction

CMN-0010: Invalid number entered. Enter a valid number.

This error is received when trying to apply rate increases using the Administration > Manage Matrix > Rate Increase button

Environment

Clarity

Cause

The locale does not match the rate matrix currency.

For example, USD is the currency, but the locale is set to Canada.

Resolution

Set the Home > Account Settings > Locale = English(United States)

This will set the format from 0,00 to 0.00

Once the rate increases are applied, change the locale back to what was set.