The Agile Central Sync job is failing after creating a new integration in Clarity. The warning in the bg-ca.logs is "Skipping project due to incorrect integration type set to the Agile System: <Project Name>"
The root cause of the issue is due to 2 Agile Central addin pieces not being installed yet. This causes a problem in particular with any new new integration created where the integration type cannot be set.
Release : 15.4.1 and higher
Component : CA PPM SAAS RALLY
Install the below items for the Agile Addin in Content Add-Ins, then go back to the impacted projects and set the Integration Type
To do this:
Important: For any integrations, it's recommended to take screen shots of the configurations and also copy and paste IDs into a separate document in case any of the values need to be reset after performing the below (typically needed for recently created integrations where the integration is failing with the above error message)