UIM Spectrum integration not working - error - webservices_rest is not installed

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Article ID: 133693

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are unable to validate connection with UMP. At validation it throughs the following error please verfy the username and password or webservices_rest is not installed (even though it is).

Stack trace shows the following:

<!doctype html><html lang="en"><head><title>HTTP Status 500 – Internal Server Error</title><style type="text/css">h1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} h2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} h3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} body {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} b {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} p {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;} a {color:black;} a.name {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 500 – Internal Server Error</h1><hr class="line" /><p><b>Type</b> Exception Report</p><p><b>Message</b> Servlet.init() for servlet [webservices_rest] threw exception</p><p><b>Description</b> The server encountered an unexpected condition that prevented it from fulfilling the request.</p><p><b>Exception</b></p><pre>javax.servlet.ServletException: Servlet.init() for servlet [webservices_rest] threw exception

 org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:607)

 org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)

 org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)

 org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)

 org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)

 org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834)

 org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)

 org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

 java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

 java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

 org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

 java.lang.Thread.run(Thread.java:745)

</pre><p><b>Root Cause</b></p><pre>com.sun.jersey.core.spi.scanning.ScannerException: The URI scheme war of the URI war:file:&#47;opt&#47;CA&#47;UIM&#47;probes&#47;service&#47;wasp&#47;webapps&#47;webservices_rest.war*&#47;WEB-INF&#47;classes&#47;com&#47;nimsoft&#47;nms&#47;restfulws&#47;services&#47; is not supported. Package scanning deployment is not supported for such URIs.

Try using a different deployment mechanism such as explicitly declaring root resource and provider classes using an extension of javax.ws.rs.core.Application

Environment

Release : 9.1.0

Component : UIM - WEBSERVICES_REST

OS: RHEL 7.2

Database: Oracle, MySQL

Resolution

webservices_rest_910_TF1  package deployed to the UMP server

Additional Information

Please request the package from support.

Attachments