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Advanced Reporting fails using the Phoenix UI theme with error "Repository file...could not be loaded"

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Article ID: 133619

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When using Advanced Reporting in Clarity with the new UI theme "Phoenix UI", the following error might appear when running a report:

"Repository file resource /ca_ppm/templates/reportStyleTemplate_ca_ppm_newux could not be loaded"

Cause

The templates for the new Phoenix UI theme (ppm_newux) are missing in the Jaspersoft for version of Clarity 15.5.1

Environment

Clarity 15.5.1

Resolution

Fixed in 15.6 or 15.6.1

Workaround: Use a different theme