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Process was taking a different path based on the post condition specified even though both resources belong to same OBS unit.
Article ID: 133584
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
I have a process that, depending on what OBS a user is in, their timesheet is either approved, or not approved.
The problem is that some people aren't approved while others in the same OBS are. For example: 2 users in the same OBS. One is approved and the other is not.
How do I troubleshoot this?
Environment
Release : 15.6
Component : CA PPM SAAS BUSINESS PROCESS MANAGEMENT
Resolution
Issue was that in the process post condition was keying on the wrong OBS, after selecting correct OBS, timesheet was approved via process properly.
Feedback
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