The Remote Engineering script does not create any output
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The Remote Engineering script does not create any output


Article ID: 133468


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


When we try to run it returns:

[RemoteEngineer]# ./
Creating Performance Center CARE package...

Note the immediate return to the CLI without prompting to accept the EULA.

Remote Engineer not working 


All supported DX NetOps Performance Management releases


The systems /tmp directory is set to noexec and will not allow to use it to write files and execute commands.

Can be verified using the command:

mount | grep tmp


To resolve this we have two options.

  1. Remove the noexec setting from the /tmp directory. This may not be possible in many environments due to internal security policies.
  2. Create a new folder and have the script utilize it instead of the /tmp directory. To do so run the following commands:
    1. Create a new tmp directory. Can be anywhere on the system. Recommendation is to use (default path):
      • mkdir /opt/CA/temp
      • Note that the directory needs to be an empty directory with sufficient space. 5 GB would normally be sufficient.
    2. Run the from the (default path) /opt/CA/PerformanceCenter/RemoteEngineer directory while specifying the new temp dir to use.
      • TMPDIR="/opt/CA/temp" ./

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