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The Remote Engineering script does not create any output


Article ID: 133468


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


When we try to run it returns:

[RemoteEngineer]# ./
Creating Performance Center CARE package...

Note the immediate return to the CLI without prompting to accept the EULA.

Remote Engineer not working 


The systems /tmp directory is set to noexec and will not allow to use it to write files and execute commands.

Can be verified using the command:

mount | grep tmp


All supported DX NetOps Performance Management releases


To resolve this we have two options.

  1. Remove the noexec setting from the /tmp directory. This may not be possible in many environments due to internal security policies.
  2. Create a new folder and have the script utilize it instead of the /tmp directory. To do so run the following commands:
    1. Create a new tmp directory. Can be anywhere on the system. Recommendation is to use (default path):
      • mkdir /opt/CA/temp
      • Note that the directory needs to be an empty directory with sufficient space. 5 GB would normally be sufficient.
    2. Run the from the (default path) /opt/CA/PerformanceCenter/RemoteEngineer directory while specifying the new temp dir to use.
      • TMPDIR="/opt/CA/tmp" ./

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