Clarity: App System log gets flooded with the errors The background cache eviction process was unable to free [10] percent of the cache for Context [/pm]

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE

1. Set up a 15.3 and above clarity system
2. Ensure the user uses ModernUX
3. Watch out for app-system.log with below error message

2018/12/24 09:00:45.171 | Dec 24, 2018 9:00:45 AM org.apache.catalina.webresources.Cache backgroundProcess
2018/12/24 09:00:45.171 | INFO: The background cache eviction process was unable to free [10] percent of the cache for Context [/pm] - consider increasing the maximum size of the cache. After eviction approximately [3,466,369] KB of data remained in the cache.

Expected Results: App-system.log should be clutter free and un necessary INFO login should be avoided

Actual Results: App-system.log filled with below errors

 

 

 

 

Environment

Release:15.x 

 

Component: PPMSTU

Cause

This was raised as a defect DE46318 but determined as not a defect in clarity code

 

Resolution

This warning can safely be ignored and this is not due to clarity code but the error is generated from Tomcat. More is discussed here