ZMSHUB PROC DOES NOT START UP AND STAY UP

Products

• Mainframe Operational Intelligence

Issue/Introduction

Our colleague continued to work with cust on deploying CA MOI. One previous  

case was closed as problem starting up ZMSSTART (message service task) 

proc was resolved. This time the ZMSHUB (message service hub) proc did 

not start up and stay up. 

 
 

Environment

OS: z/OS and VMware.

Resolution

Cust said (upon resolving problem):

After disabling firewalld service in virtual machine: service firewalld disable

and putting the ISO file in the MAINTENANCE /ISO directory and rebooting

it occurred the automatic installation of the necessary services.

Now we can access mtcac (Appliance Controller) and MPM dashboards.