When attempting to export a project to MSP, MSP stops responding, and eventually times out.
The user sees one or both of the below
Release : All Supported Releases
Component : CA PPM MICROSOFT PROJECT (MSP)
There is an issue with the user's profile
In Registry Editor - If the paths in the data columns have a reference to either a directory that does not exist or a directory that the user does not have access to, this issue where the MSP Interface appears to be blocked will occur
If they are different, there are two options