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After upgrading Spectrum, custom entries in the Rtr.txt file are missing

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Article ID: 133411

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

After upgrading Spectrum, custom entries in the Rtr.txt file are missing

Cause

The $SPECROOT/SS/CsVendor/Cisco_Router/Rtr.txt, $SPECROOT/SS/CsVendor/Ctron_CAT/Switch.txt and $SPECROOT/SS/CsVendor/CiscoPIX/Pix.txt files are used for Cisco syslog trap mappings in Spectrum.

Reference https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-2/managing-network/cisco-device-management/cisco-technology-support/syslog-trap-support.html 

Customizing these files is supported. However, there is a risk these files can be overwritten during an upgrade or patch installation.

Environment

Release : Any version of Spectrum

Component : Spectrum Core / SpectroSERVER

Resolution

Prior to upgrading Spectrum, copies of these files should be kept in a safe area and then after the installation is complete, edit the files and add the customizations. Do not copy the old over the new because there may be new out of the box additions to these files.

If migrating from one system to another, edit the files on the new system and add the customizations.

Additional Information

This will be resolved in a future release of Spectrum.