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Monitored Device is different from searchable device

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Article ID: 133400

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

We changed the IP address of a device and now we have 2 instances in CAPC.

One with old IP address

And one with new IP address.


Cause

capc can get a model from several sources.

Environment

CAPM 3.7

VNA 3.7

NFA 10.x

Spectrum 10.x


Resolution

Check who is contributing the device to CAPC:

mysql netqosportal -unetqos -pnetqos

mysql> select sourceid,itemid,localid,itemname,lifecyclestate,v6_ntoa(address) from dst_device where itemname like '<modelname>%'\G;

We saw 3 instances, 1 with the old address from sourceid 7

Check which data source is 7:

select * from data_sources2;

In this case it was NFA.

Delete the device in NFA and rediscover with correct IP address.