flushAll: Failed to fetch environment with unique name 1

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

CA Identity Manager (IM) server logs record the following when starting up:

15:07:22,933 DEBUG [ims.tmt.servercommandservice] (Thread-5594 (HornetQ-client-global-threads-807204435)) Invoking com.netegrity.ims.util.CacheManager to handle command flushall

15:07:22,933 DEBUG [org.hornetq.core.client] (Thread-5689 (HornetQ-client-global-threads-807204435)) client ack messageID = 6442458976

15:07:22,933 DEBUG [ims.servercommand] (Thread-5689 (HornetQ-client-global-threads-807204435)) Received message ID:5dc87c6d-8080-11e9-8224-69f01f54c2f9

15:07:22,933 ERROR [ims.tmt.cachemanager] (Thread-5709 (HornetQ-client-global-threads-807204435)) flushAll: Failed to fetch environment with unique name 1

15:07:22,933 DEBUG [ims.servercommand] (Thread-5689 (HornetQ-client-global-threads-807204435)) Skipping message ID:5dc87c6d-8080-11e9-8224-69f01f54c2f9 originating from this server

15:07:22,933 DEBUG [org.hornetq.core.server] (Thread-29 (HornetQ-server-HornetQServerImpl::serverUUID=########-###########-#####-#######-#####)) QueueImpl[name=fecc5afa-ed03-4a41-b47b-d77babfe130d, postOffice=PostOfficeImpl [server=HornetQServerImpl::serverUUID=########-###########-#####-#######-#####]]@1e9317c7 doing deliver. messageReferences=0

Environment

Release : 14.2

Component : IdentityMinder(Identity Manager)

Cause

This error occurs if there was a previous IME (Identity Manger Environment) created and then subsequently deleted but not cleanly removed from the IM (Identity Manager) database. 

Resolution

This error is benign and can be ignored.