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flushAll: Failed to fetch environment with unique name 1

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Article ID: 133379

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

CA Identity Manager (IM) server logs record an Errors when starting up.

15:07:22,933 DEBUG [ims.tmt.servercommandservice] (Thread-5594 (HornetQ-client-global-threads-807204435)) Invoking com.netegrity.ims.util.CacheManager to handle command flushall

15:07:22,933 DEBUG [org.hornetq.core.client] (Thread-5689 (HornetQ-client-global-threads-807204435)) client ack messageID = 6442458976

15:07:22,933 DEBUG [ims.servercommand] (Thread-5689 (HornetQ-client-global-threads-807204435)) Received message ID:5dc87c6d-8080-11e9-8224-69f01f54c2f9

15:07:22,933 ERROR [ims.tmt.cachemanager] (Thread-5709 (HornetQ-client-global-threads-807204435)) flushAll: Failed to fetch environment with unique name 1

15:07:22,933 DEBUG [ims.servercommand] (Thread-5689 (HornetQ-client-global-threads-807204435)) Skipping message ID:5dc87c6d-8080-11e9-8224-69f01f54c2f9 originating from this server

15:07:22,933 DEBUG [org.hornetq.core.server] (Thread-29 (HornetQ-server-HornetQServerImpl::serverUUID=9b6c1158-7bad-11e9-9beb-e1fd220f9cd4-1574618146)) QueueImpl[name=fecc5afa-ed03-4a41-b47b-d77babfe130d, postOffice=PostOfficeImpl [server=HornetQServerImpl::serverUUID=9b6c1158-7bad-11e9-9beb-e1fd220f9cd4]]@1e9317c7 doing deliver. messageReferences=0

Cause

This error occurs if there was a previous IME (Idenenty Manger Environment) created and then subsequently deleted but not cleanly removed from the IM (Identity Manager) database. 

Environment

Release : 14.2

Component : IdentityMinder(Identity Manager)

Resolution

This error is benign and can be ignored.