“Can a corrupt CA-MDM agent installation can simply be repaired somehow by runni

Products

• CA Mobile Device Management

Issue/Introduction

 

“Can a corrupt CA-MDM agent installation can simply be repaired somehow by running the CA-MDM agent installer again?”

 

Environment

Release : 15.1

Component : CA MOBILE DEVICE MANAGEMENT

Resolution

Settings that need to be cleaned: 

o Directories: 

 § C:\Program Files (x86)\CAMDMClient 

 § C:\ProgramData\CAMDMClient o Registry keys: 

 § Computer\HKEY_LOCAL_MACHINE\SOFTWARE[\WOW6432Node\]CAMDM 

 § Computer\HKEY_LOCAL_MACHINE\SOFTWARE[\WOW6432Node\]Microsoft\Windows\CurrentVersion\Uninstall\CAMDM Client 

 § Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CAMDM Client Service