Team members and assignments don't save back for one project from Microsoft Project (MSP) to Clarity even though the project says "Save Successful". Sometimes one or two team members save to Clarity with their assignments, but all other team members are missing, even though their initials matched their Resource ID in Clarity.
Component : CA PPM MICROSOFT PROJECT (MSP)
Delete the Text3 data from the Resource Usage view. Important: Deleting this data will delete the role ID for this field. (See: Where is the Task Assignment Role ID Defined in MSP?)
If the Text3 data is not editable/able to be deleted, here are the steps to fix the issue (Note, it's recommended to test this out in non production for any impact first to data such as dependencies, or create a backup copy of the mpp):