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Nimbus agent 7.97 failed to Connect to hub 9.10S
Article ID: 133322
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
After the weekly scheduled reboot of server the robots could not connect to the hub.
Cause
legacy and or non-secure robots (7.x \ 9.10) cannot connect to the secure hub (9.10S)
Environment
Release : 9.1.0
HUB 9.10S
Robot 7.97
Resolution
- If you have intentionally deployed the Secure HUB (9.10S) you must either deploy the secure robot or deploy the hub_adapter to the secure hub to allow non secure robots to connect as per
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/upgrading/ca-uim-upgrade-step-3-deploy-the-upgrade/upgrade-uim-server/secure-hub-and-robot-ca-uim-9-sp1.html - If you are not yet ready to deploy secure hubs and robots you should deploy the non secure hub 9.10
Feedback
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