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Nimbus agent 7.97 failed to Connect to hub 9.10S

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Article ID: 133322

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After the weekly scheduled reboot of server the robots could not connect to the hub.

Cause

legacy and or non-secure robots (7.x \ 9.10) cannot connect to the secure hub (9.10S)

Environment

Release : 9.1.0

HUB 9.10S

Robot 7.97

Resolution