I'm creating workflow tasks via web services. There is an existing block of tasks within a Group Start task and a Group End block. The existing tasks in the block are all in "Pending" status.
I receive different results, depending on the method used to create a new workflow task within the group:
I need the new group tasks to be created with "Pending" status, so that the approvers can validate them without waiting for the previous tasks to be approved.
Release : 17.1, 17.2
Component : SERVICE DESK MANAGER
Set the value of "selectedWorkFlow" in the call to createWorkFlowTask. For example, set the value to "PREVIOUS_TASK_".
Here is some sample XML that has been used with the SoapUI tool:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://www.ca.com/UnicenterServicePlus/ServiceDesk">