What are the Spectrum processes that have to be shutdown prior to manually backing up the SpectroSERVER and Archive Manager databases?

Products

• CA Spectrum

Issue/Introduction

This article mention what are the Spectrum processes that have to be shutdown prior to manually backing up the SpectroSERVER and Archive Manager databases.

Environment

Release : Any version of Spectrum

Resolution

For the SpectroSERVER database, ensure the SpectroSERVER process is shutdown prior to running a manual backup of the database.

Reference:  https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-2/administrating/database-management/spectroserver-database-maintenance/ca-spectrum-database-tools/ssdbsave.html

For the Archive Manager (DDM) database. ensure the Archive Manager process is shutdown prior to running a manual backup of the database.

Reference: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-2/administrating/database-management/ddm-database-maintenance/database-restoration/ddm-load.html