The performance problem was reported to happen in the following environment.
1. Endpoint Server
Windows 2016 / PAMSC r14.1
2. Endpoint Management Server
Windows 2016 / PAMSC r14.0
When customer access 1. Endpoint Server via Endpoint Management, it takes 30 sec at each operation.
And also, he access to PMD on 1. Endpoint Server, it takes 10+ minites.
But he can access rule via selang on 1. Endpoint Server itself with no delay.
What does it have the problem?
So, the problem is caused by taking time to find host name from IP address in DNS since This environment had no reverse name resolution zone in DNS server.
Release : 14.0
Component : PAM SERVER COMPONENTS (WEB INTERFACE/JBOSS)
it solved by taking action one of following configuration change.
- Added both host entry in hosts file on each server.
- Create reverse resolution zone on DNS server.