PAM Server running out of disk space rapidly
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PAM Server running out of disk space rapidly


Article ID: 133229


Updated On:


CA Privileged Access Manager (PAM)


PAM Server is running out of disk space in a matter of days and results in unexpected behavior and affects stability of the service.


1. Users fail to logon to PAM (Bad User ID or Password)

2. PAM reports it is in "Starting up" state (able to access "https://<pamip>/config/?legacy=1")

3. PAM Cluster state shows either Credential Manager or Session Manger being unavailable

4. Logon to PAM is taking extremely long time

5. Accessing Target device fails reporting Session Recording Mount not being available (misleading message and status)

6. Users who logged on to PAM gets "Unauthorized" error (User session abruptly terminated)

7. etc

Sometimes restarting cluster (and reboot of machines) helps but sometimes it does not.


Release: PAM 3.x.x (prior to PAM 3.2.5 or PAM 3.3.0)



There are 2 log files that are known to be growing fast.

1. tomcat catalina.out file

2. xcd_spfd.log

These logs can take up all available disk space on PAM interrupting operation at the OS level.


These issues are resolved on PAM 3.2.5 and 3.3.0

Upgrade is required.

Workaround is to set the Tomcat Loglevel to "SEVERE"