Unable to open probe's Configuration GUI from Infrastructure Management
When trying to open a probe Configuration GUI from Infrastructure Management you may see the following errors:
Note: In some scenarios the probe UI never loads
Error 1:
Unable to reach controller, node:
/[Domian]/[Hub]/[Robot]/oracle
error message: communication error
Error 2:
oracle GUI load error (config file not found)
Error 3:
Run-time error ´364´:
Object was unloaded
Robot name: /[Domian]/[Hub]/[Robot]
Hub name: /[Domian]/[Hub]/[Robot]
Release: UIM 20.4.x
On machine where is opening Infrastructure Management
1- Close all open Infrastructure Management interfaces
2- Delete conf_oracle*.exe file at %TEMP%\util folder
3- Reopen Infrastructure Management interface and test