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Firmware upload task failing in Spectrum
Article ID: 133165
Updated On:
Products
CA eHealth
CA Spectrum
Issue/Introduction
TFTP server logs shows failed due to bad character in filename.
Filename in directory is c2900-universalk9-mz.SPA.157-3.M4a.bin and confirmed task settings.
Environment
Release : Any
Component : Spectrum Applications
Resolution
Customer opened a ticket with Cisco support and it has been identified as a bug on the Cisco side. Reference the following from Cisco support:
From the tests performed, the issue is, as you know already, that when the tool is trying to set the operation using the OID 1.3.6.1.4.1.9.9.10.1.2.1.1.3 (ciscoFlashCopyProtocol), is using the option 4, that is the FTP protocol. This is actually not supported at the moment on the platform, as it can be seen on the BUG below:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk70826/?reffering_site=dumpcr
From the tests performed, the issue is, as you know already, that when the tool is trying to set the operation using the OID 1.3.6.1.4.1.9.9.10.1.2.1.1.3 (ciscoFlashCopyProtocol), is using the option 4, that is the FTP protocol. This is actually not supported at the moment on the platform, as it can be seen on the BUG below:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk70826/?reffering_site=dumpcr
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