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Firmware upload task failing in Spectrum

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Article ID: 133165

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

TFTP server logs shows failed due to bad character in filename. Filename in directory is c2900-universalk9-mz.SPA.157-3.M4a.bin and confirmed task settings.

Environment

Release : Any

Component : Spectrum Applications

Resolution

Customer opened a ticket with Cisco support and it has been identified as a bug on the Cisco side. Reference the following from Cisco support:

From the tests performed, the issue is, as you know already, that when the tool is trying to set the operation using the OID 1.3.6.1.4.1.9.9.10.1.2.1.1.3 (ciscoFlashCopyProtocol), is using the option 4, that is the FTP protocol. This is actually not supported at the moment on the platform, as it can be seen on the BUG below:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk70826/?reffering_site=dumpcr