Spectrum OneClick WebApp console alarms do not match with the OneClick console alarms

Products

• CA Spectrum

Issue/Introduction

Spectrum OneClick WebApp console alarms do not match with the OneClick console alarms

Environment

Component: OneClick WebApp

Resolution

Restart the Spectrum Web Tomcat service.

Windows:

1. Log into the OneClick system as the user that owns the Spectrum installation
2. Open the Windows Services view
3. Stop the SpectrumWebTomcat service
4. Start the SpectrumWebTomcat service

Linux:

1. Log into the OneClick system as the user that owns the Spectrum installation
2. cd to the $SPECROOT/webtomcat/bin directory
3. Run the "./stopWebTomcat.sh" script
4. Run the "./startWebTomcat.sh" script