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MSP Legacy driver not working with MSP2016

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Article ID: 133107

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

I am trying to integrate Clarity PPM with Microsoft Project (MSP) 2016  using the MSP Legacy driver and it's not working. 

Resolution

The MSP Legacy driver is not supported with MSP2016, only with MSP2013 (No service pack). The MSP New Driver is supported with MSP2016. To switch to the new driver, uninstall the legacy driver components from the workstation and then install the new driver. 

Additional Information

See KB https://ca-broadcom.wolkenservicedesk.com/kb/getting-started-with-the-msp-new-driver/kb000093573 for tips on getting started with the MSP New Driver.