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Cannot login to CABI with the UIM administrator

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Article ID: 133084

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Updated On:

Products

NIMSOFT PROBES

Issue/Introduction

I cannot login to CABI with the UIM administrator. I have set a password for this user in CABI using the superuser account, and I can Impersonate the user using the superuser account. However, going to the login page and typing the username and password, CABI refuses the login. I've tried with the company field empty or with company field UIM

Environment

Release : 9.1.0

Component : UIM - CABI

Resolution

If you are logging in to CABI with an Account/Contact, Account Name needs to be used as Organization.

If instead you are logging in to CABI as a UIM user (eg. Administrator) "UIM" needs to be used as oOganization.