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Scoreboard - Order "My Saved Searchs" by alphabetical order
Article ID: 133040
Updated On:
Products
CA Service Management - Service Desk Manager
Issue/Introduction
When customer saves an Incident/Request search panel, the order of "My saved Searches" is always from latest to oldest saved search.
Customer would like to show it ordered by Summary or other alphabetical column.
Environment
Release :
Component : SERVICE DESK MANAGER
Resolution
This is a work as design behavior in 17.1 and 17.2.
A customization would be required to change this behavior.
Feedback
Yes
No
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