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Cannot view recent Tomcat log entries on PAM Primary node
Article ID: 132938
Updated On:
Products
CA Privileged Access Manager - Cloakware Password Authority (PA)
PAM SAFENET LUNA HSM
CA Privileged Access Manager - Server Control (PAMSC)
CA Privileged Access Manager (PAM)
Issue/Introduction
When attempting to view recent log entries on the Master node, the following error message appears:
Error:
{“success”:false,”message”:”PAM-CM-4059: Error processing request. Please
contact Administrator.”}
The catalina.out is downloadable, and 1.96Gb.
Cause
It is a defect that this error occurs, but also another defect that allowed the file to get this large. This underlying defect is that log rotation is not taking place.
Environment
Release : 3.0.2
Component : PRIVILEGED ACCESS MANAGEMENT
Resolution
Reducing the size of the file, which required an ssh debug session with support resolved the problem.
Feedback
Yes
No
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