Robot - During upgrade getting error around VCRUNTIME140.dll

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After apply the upgrade on first node of cluster and starting the process on the second node an error occur

 

Problem signature:
Problem Event Name:    APPCRASH
Application Name:    nimbus.exe
Application Version:    0.0.0.0
Application Timestamp:    5bc968e4
Fault Module Name:    VCRUNTIME140.dll
Fault Module Version:    6.3.9600.19304
Fault Module Timestamp:    5c7f684f
Exception Code:    c0000135
Exception Offset:    00000000000ecf30
OS Version:    6.3.9600.2.0.0.272.7
 Locale ID:    1033
 Additional Information 1:    ac05
 Additional Information 2:    ac0507478d1c5bd693cfc4fe3987e900
 Additional Information 3:    ac05
 Additional Information 4:    ac0507478d1c5bd693cfc4fe3987e900

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Try to install a different robot version ( earlier or newer versions)

Environment

Release : 8.51

Component : UNIFIED INFRASTRUCTURE MGMT

Cause

Problem related to  Visual Studio.

Resolution

Followed steps from : 

Update for Universal C Runtime in Windows https://support.microsoft.com/en-us/kb/2999226 

 Also, manually install the Vs2017_vcredist_x64