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Install hotfix without check SOA Jars.

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Article ID: 132855

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

In some situations, Technical Support may ask to remove SOA dependency map due the performance impact. When you have to apply any Hotfix, our mechanics search for the SOA jars removed and do not install the hotfix without put the SOA Jars again into the environment. In some huge customers environments, customer has more than 20 servers to apply it and every time that they need to apply any hotfix, they must add SOA dependency map JARs into each collector, calculating 20 servers to do this, after apply the hotfix, they need to stop 20 servers and remove SOA dependency map again as asked by our Technical Support Team. Only for this procedure it takes 3 hours plus than the normal installation steps.

Environment

Any Application Performance Management release. 

Resolution

This situation has been resolved in the below fix:

Application performance management 10.7 HF#33

"APM 10.7 HF#33" 

Please raise a support ticket to ask for this fix.