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USM properties missing in SOI for the Connector
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Article ID: 132803
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Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
we have recently build the new spectrum connector , after it was started we see that CI associated with that connectors do not any USM properties even in the alarms comming from that connector does not have the USM properties.
Environment
SOI version: 4.2 Spectrum Connector Ver: 2.0.0.253
Resolution
You cannot install two Spectrum connectors for the same Spectrum Landscape reporting to the same SOI Manager. When you remove one of the Spectrum Connectors from SOI, the other Spectrum Connectors CIs will loose their USM properties and USM Notebooks