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USM properties missing in SOI for the Connector

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Article ID: 132803

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction



 

we have recently build the new spectrum connector ,
after it was started we see that CI associated with that connectors  do not any USM properties
even in the alarms comming from that connector does not have the USM properties.

Environment

SOI version: 4.2
Spectrum Connector Ver: 2.0.0.253

Resolution

You cannot install two  Spectrum connectors for the same Spectrum Landscape reporting to the same SOI Manager.
When you remove one of the Spectrum Connectors from SOI, the other Spectrum Connectors CIs will loose their USM
properties and USM Notebooks