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Dollar Universe - Jobs abort with "Error trying to kill processes with same group id" message

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Article ID: 132779

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The error "Error trying to kill processes with same group id as process with PID [-27621]. Return code [-1]" is caused by the Time Control Management 
performing a "Force Complete", while at the same time, the submission of the job enters a "Running" status.

Cause


The issue is due to having "Time control management" enabled on a "high load" node which has a high number of parallel executions. 

Environment

Dollar Universe 6 with Time Control Management

Resolution


In order to avoid this type of issue, we recommend the following:
a) Reduce the load of simultaneous submissions at the same time. Either by setting a DQM job limit, or splitting the load between different nodes. 
b) Increase the time control management period from 30 seconds to 120.