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9.02 SP1 - Secure Robot Update 9.10S Failing while upgrade
Article ID: 132626
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
We are upgrading from 9.02 to 9.02 SP1 UIM. I am following along the UIM documentation and it is failing in the 6th step while try to update the robot to version 9.10S
Upgrade Secondary Hubs After the upgrade installer performs required tasks, you can now configure secondary hubs and make them secure.
Follow these steps:
1. Deploy the hub_adapter (9.10S) probe on the secondary hubs (tunnel clients).
2. Download the vs2017-vcredist_x64 1.01 and vs2017-vcredist_x86 1.01 packages into the secondary hubs (tunnel clients) archive.
4. Deploy robot 7.97 (or later) on the secondary hubs (tunnel clients).
5. Deploy secure hub 9.10S
6. Secure robot 9.10S on the secondary hubs (tunnelclients). ==> This is where it is failing with error message
2. Download the vs2017-vcredist_x64 1.01 and vs2017-vcredist_x86 1.01 packages into the secondary hubs (tunnel clients) archive.
4. Deploy robot 7.97 (or later) on the secondary hubs (tunnel clients).
5. Deploy secure hub 9.10S
6. Secure robot 9.10S on the secondary hubs (tunnelclients). ==> This is where it is failing with error message
inst_execute failed: error
in the distribution window in IM
Environment
UIM 9.02 upgrade to UIM 9.1S
Resolution
Deploy the UIMRobotCert package to the UMP robot and the CABI robot before you deploy the robot.
Additional Information
Feedback
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