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DevTest 10.5.0 - Unable to connect to Identity and Access manager. Please check with your administrator.
Article ID: 132620
Updated On:
Products
CA Application Test
Service Virtualization
CA Continuous Application Insight (PathFinder)
Issue/Introduction
Getting the below error while connecting to the EnterpriseDashboardService.
Unable to connect to Identity and Access manager. Please check with your administrator.
IAM is up and working.
Unable to connect to Identity and Access manager. Please check with your administrator.
IAM is up and working.
Cause
Notice a missing / in the iam.server.url property in the lisa.properties file.
Was iam.server.url=https:/machine:51111/auth
Enterprise Dashboard log shows:
2019-05-23 05:18:46,226Z (00:18) [qtp1937107943-21] WARN org.eclipse.jetty.servlet.ServletHandler - /api/login
java.lang.NullPointerException: Cannot invoke method equalsIgnoreCase() on null object
In the dradis.properties file there was a space before one of the closing parens:
dradis.db.url=jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=machine.broadcom.com)(port=1530))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NAME=machine_itko_broadcom.com )))
Was iam.server.url=https:/machine:51111/auth
Enterprise Dashboard log shows:
2019-05-23 05:18:46,226Z (00:18) [qtp1937107943-21] WARN org.eclipse.jetty.servlet.ServletHandler - /api/login
java.lang.NullPointerException: Cannot invoke method equalsIgnoreCase() on null object
In the dradis.properties file there was a space before one of the closing parens:
dradis.db.url=jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=machine.broadcom.com)(port=1530))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NAME=machine_itko_broadcom.com )))
Environment
Release:
Component: ITKOTF
Component: ITKOTF
Resolution
Update in lisa.properties file:
iam.server.url=https://machine:51111/auth
Updated the property value of dradis.db.url to be:
dradis.db.url=jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=machine.broadcom.com)(port=1530))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NAME=machine_itko_broadcom.com)))
Restarted the Enterprise Dashboard service and was then able to log in.
iam.server.url=https://machine:51111/auth
Updated the property value of dradis.db.url to be:
dradis.db.url=jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=machine.broadcom.com)(port=1530))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NAME=machine_itko_broadcom.com)))
Restarted the Enterprise Dashboard service and was then able to log in.
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