Customers using the Common Services for z/OS (CCS) CAUNZIP utility should install CCS PTF SO08328 (for Release 14.1) or SO08469 (for Release 15.0) at any time prior to downloading a zipped solution package under the new portal.
Failure to be at the respective minimum PTF levels will result in the CAUNZIP utility indicating there are 0 files in the zip file. For example:
ZIP File Content Summary
Aggregate Files: 0
BIN Files: 0
HOLDDATA Files: 0
Informational PTF Files: 0
Product Files: 0
Release: 14.1 or 15.0
Component: CA Common Services for z/OS
The format of the of the internal structure of the ftp site was changed after the transition to the new support portal. Under the old support portal, any downloaded fixes in the zip file were found in the root directory. The new portal added a sub-directory to include the order number.