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Using CAUNZIP and getting 0 (zero) files returned

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Article ID: 132614

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Updated On:

Products

COMMON SERVICES FOR Z/OS DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services Datacom/AD EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT CHORUS SOFTWARE MANAGER CA On Demand Portal CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Compress Data Compression for MVS Compress Data Compression for Fujitsu

Issue/Introduction

Customers using the Common Services for z/OS (CCS) CAUNZIP utility should install CCS PTF SO08328 (for Release 14.1) or SO08469 (for Release 15.0) at any time prior to downloading a zipped solution package under the new portal.

Failure to be at the respective minimum PTF levels will result in the CAUNZIP utility indicating there are 0 files in the zip file. For example:

ZIP File Content Summary
 
              Aggregate Files: 0
                    BIN Files: 0
               HOLDDATA Files: 0
      Informational PTF Files: 0
                Product Files: 0

 

Cause

The format of the of the internal structure of the ftp site was changed after the transition to the new support portal. Under the old support portal, any downloaded fixes in the zip file were found in the root directory. The new portal added a sub-directory to include the order number.

Environment

Release: 14.1 or 15.0
Component: CA Common Services for z/OS 

Resolution

Apply either SO08328 for Common Services r14.1 or SO08469 for Common Services r15.0

Additional Information

Download the necessary fixes from the support website

r14.1 - SO08328

r15.0 - SO08469