This error indicative of a name resolution failure to the Gateway.
This is typically caused because the server is either unreachable or the host defined on the Gateway does not match the msso_config.json file
1) Confirm you can reach the Gateway endpoint via browser on the device
2) Confirm the hostname value in the msso_config.json matches the defined URL on the Gateway
URLs are based on the host name and port configuration taken from 'OTK variable configuration' policy. The variable 'host_oauth2_auth_server' sets this. The default value is http://{gateway.cluster.hostname}:8443.
If the value is overridden via the '#OTK Variable Configuration' policy it must match exactly. For example, if you using port 443 as opposed to 8443, the value should be set to https://${gateway.cluster.hostname}:443